Life happens. Keep your cherished pieces looking like new and protected from the unexpected.

Life happens. JM Care Plan covers the care and maintenance of your jewelry or watch to keep it in like-new condition, and  protects it against accidental damage.
JM Care Plan also offers you coverage beyond a typical manufacturer's warranty.
Pricing depends on length of coverage and the value of your jewelry or watch. You will have the opportunity to purchase JM Care Plan at checkout.

What's Covered

PLAN COVERS* :

Updated JM Plan Covers

Jewelry Coverage Service Coverage

 

 Broken, bent, or worn prongs Refinishing and polishing; rhodium plating white gold

 

 Ring re-sizing Chain soldering

 

 Rhodium plating Restoration services required as a result of breakage as a result of damage due to normal wear.

 

 Refinishing and polishing Ring soldering to another ring

 

 Loss of stones due to a defective setting Repair of cracked or chipped stones (including center stones)

 

 Cracked or thinning band or shank Repair gouges or discoloration; and knotted or kinked bracelets and/or chains

 

 Broken clasps, bracelets or chains Inspection service (up to one (1) inspection service from the original jeweler per consecutive 12-months from plan purchase date)
  Replacing cracked or chipped stones  
  Broken earring posts  
  Pearl restringing  

*Exclusions and limitations apply. For specific plan details, refer to the Terms and Conditions

FAQ

What if my jewelry breaks or needs care?

Not to worry, we have you covered! We will have you reunited with your cherished piece shortly. Simply call us to file a claim.

What happens if I need to cancel my coverage?

Contact us. You may receive a full or partial refund according to your Terms and Conditions.

How do I file a claim?

Contact us to begin the process. If for any reason you cannot
return to us, you can contact JM Care Plan at 800.582.4916.

Is JM Care Plan transferable?

Yes

  • 3-year plans are transferable throughout the life of the plan.
    Simply give the receipt and Terms and Conditions to the to the new owner.
  • Lifetime plans are transferable within the first 180 days after purchase. Contact us to update the JM Care Plan record.

DISCLAIMER

Exclusions and limitations apply. For specific plan details, refer to the Terms and Conditions. JM Care Plan is offered by a member of the Jewelers Mutual Group, either JM Care Plan, Inc. or JM Care Plan Services, Inc.